Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

1.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device information (type, operating system, browser)
• IP address and approximate location
• Usage data (pages visited, features used, time spent)
• Referral source and search queries
• Application and interaction history
• Log files and error reports

1.3 Information from Third Parties

We may receive information from:

• Authentication providers (Google, LinkedIn, etc.)
• Payment processors
• Background check services (with your consent)
• Public databases and professional networks
• Analytics and advertising partners

2. How We Use Information

We use collected information for the following purposes:

2.1 Providing the Service

• Creating and managing your account
• Facilitating connections between candidates and employers
• Processing job applications and communications
• Matching candidates with relevant opportunities
• Displaying visa status information to appropriate parties
• Processing payments and subscriptions

2.2 Improving the Service

• Analyzing usage patterns and trends
• Developing new features and functionality
• Personalizing your experience
• Testing and optimizing performance
• Conducting research and analytics

2.3 Communication

• Sending transactional emails (application updates, messages)
• Providing customer support
• Sending marketing communications (with your consent)
• Notifying you of changes to our policies or Service
• Sending relevant job alerts and recommendations

2.4 Legal and Security

• Preventing fraud and abuse
• Ensuring platform safety and security
• Complying with legal obligations
• Enforcing our Terms of Service
• Responding to legal requests and investigations

3. Information Sharing

3.1 With Other Users

When you use our Service, certain information is shared:

• Candidates: Profile information, visa status, and application materials are visible to employers when you apply
• Employers: Company information and job details are visible to candidates
• Control: You control what information appears in your public profile

3.2 With Service Providers

We share information with trusted third parties who assist in operating our Service:

• Cloud hosting and storage providers
• Payment processors
• Email and communication services
• Analytics and monitoring tools
• Customer support platforms
• Background check services (with consent)

These providers are contractually obligated to protect your information and use it only for specified purposes.

3.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal obligations or court orders
• Respond to government or law enforcement requests
• Protect our rights, property, or safety
• Protect users from fraud or illegal activity
• Enforce our Terms of Service

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your information.

3.5 With Your Consent

We may share information with other third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication and password hashing
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection
• Incident response and breach notification procedures
• Regular backups and disaster recovery planning

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Cookies and Tracking

5.1 What We Use

We use cookies and similar tracking technologies:

• Essential Cookies: Required for the Service to function (authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track advertising effectiveness (with consent)

5.2 Third-Party Tracking

We use third-party analytics and advertising services, including:

• Google Analytics
• LinkedIn Insights
• Social media pixels

5.3 Your Choices

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality. You can opt out of interest-based advertising through industry opt-out tools.

6. Your Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request a copy of your personal information
• Download your data in a portable format
• View what information we hold about you

6.2 Correction and Update

• Correct inaccurate information
• Update your profile and preferences
• Complete incomplete information

6.3 Deletion

• Request deletion of your account and data
• Remove specific information from your profile
• Note: Some information may be retained for legal compliance

6.4 Restrict Processing

• Limit how we use your information
• Object to processing based on legitimate interests
• Opt out of marketing communications

6.5 Withdraw Consent

Where processing is based on consent, you can withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.

6.6 Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

• Active Accounts: Information is retained while your account is active
• After Deletion: Most data is deleted within 90 days of account closure
• Legal Requirements: Some information may be retained longer for legal, tax, or regulatory purposes
• Backups: Information in backups may persist for up to 1 year
• Anonymized Data: We may retain anonymized analytics indefinitely

When information is no longer needed, we securely delete or anonymize it.

8. International Transfers

CertainTalents is based in the United States. If you access the Service from outside the US, your information will be transferred to, stored, and processed in the US and other countries where our service providers operate.

These countries may have different data protection laws than your country. By using the Service, you consent to the transfer of your information to the US and other countries.

For users in the European Economic Area (EEA) and UK, we implement appropriate safeguards such as Standard Contractual Clauses to protect your information during international transfers.

9. Children's Privacy

CertainTalents is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

Users must be at least 18 years old and legally authorized to work in their desired location to use our Service.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through the Service
• For significant changes, obtain your consent where required

We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy inquiries within 30 days.